Ranya Hair Salon | Sutton | Carshalton | Rose Hill

Awful. Left the shop humiliated after the boss refused to cut my 2 year old son's hair because he was crying. I was told that I shouldn't have gone on a Saturday (I got there at 9.00 in the hope it would be quiet) I should have gone during the week when it is quiet. Apparently it wasn't fair on the other customers. With 3 Boys under 4 and a partner that works during the week, it is impossible for us to go during the week. I'm so upset and disgusted by the behaviour of the manager especially since they try to promote the fact that they are child friendly and kids are welcome! Disgusting. *When I called the manager back to complain, he told me that he had informed his staff that it is now their policy not to cut a child's hair on a Saturday if they are crying!!! Brilliant!

Awful. Left the shop humiliated after the boss refused to cut my 2 year old son's hair because he was crying. I was told that I shouldn't have gone on a Saturday (I got there at 9.00 in the hope it would be quiet) I should have gone during the week when it is quiet. Apparently it wasn't fair on the other customers. With 3 Boys under 4 and a partner that works during the week, it is impossible for us to go during the week. I'm so upset and disgusted by the behaviour of the manager especially since they try to promote the fact that they are child friendly and kids are welcome! Disgusting. *When I called the manager back to complain, he told me that he had informed his staff that it is now their policy not to cut a child's hair on a Saturday if they are crying!!! Brilliant!

Awful. Left the shop humiliated after the boss refused to cut my 2 year old son's hair because he was crying. I was told that I shouldn't have gone on a Saturday (I got there at 9.00 in the hope it would be quiet) I should have gone during the week when it is quiet. Apparently it wasn't fair on the other customers. With 3 Boys under 4 and a partner that works during the week, it is impossible for us to go during the week. I'm so upset and disgusted by the behaviour of the manager especially since they try to promote the fact that they are child friendly and kids are welcome! Disgusting. *When I called the manager back to complain, he told me that he had informed his staff that it is now their policy not to cut a child's hair on a Saturday if they are crying!!! Brilliant!